Legal Notice
1. Company Information
This website is operated by:
Company Name: INNOVATIVE PARTS
Brand Name: Softvale
Website: https://softvale.shop
Email: support@softvale.shop
Registered Address:
960 HOMER ST
HOUSTON, TX 77091
United States
Telephone: +1 332 405 2042
2. Legal Representative
The legal representative responsible for the operation of this website is the owner or authorized administrator of INNOVATIVE PARTS.
All inquiries regarding legal, commercial, or operational matters should be directed to the contact email above.
3. Website Purpose
This website is an online store specializing in handcrafted ceramic tea and coffee ware, home décor products, and related lifestyle goods under the Softvale brand.
The purpose of this website is to provide product information, facilitate online sales, and support customer service and wholesale inquiries.
4. Intellectual Property Rights
All content on this website, including but not limited to:
- Product designs
- Text descriptions
- Images and photography
- Logos and brand elements
- Website layout and design
are the intellectual property of INNOVATIVE PARTS / Softvale, unless otherwise stated.
Any unauthorized reproduction, distribution, modification, or commercial use of the content is strictly prohibited without prior written consent.
5. Product Information Disclaimer
We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date.
However, due to the handmade nature of our products:
- Slight variations in color, texture, glaze, and shape may occur
- Images may differ slightly from actual products due to lighting and screen settings
- All dimensions and weights are approximate
These variations are not considered defects but part of the artisanal production process.
6. Pricing and Availability
All prices displayed on the website are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time without liability.
In the event of pricing errors, we reserve the right to cancel or adjust orders accordingly.
7. Limitation of Liability
INNOVATIVE PARTS shall not be held liable for:
- Any indirect or consequential damages arising from the use of this website
- Temporary website downtime or technical issues
- Delays in shipping caused by third-party carriers or customs
- Minor product variations inherent in handmade goods
Use of this website is at the user’s own risk.
8. External Links
This website may contain links to external websites.
We are not responsible for the content, accuracy, or policies of third-party websites. Accessing external links is at your own discretion.
9. Data Protection
We are committed to protecting user privacy and handling personal data in accordance with applicable data protection laws.
For more information, please refer to our Privacy Policy page.
10. Governing Law
This Legal Notice shall be governed by and interpreted in accordance with the laws of the United States.
Any disputes arising in connection with the use of this website shall be subject to the jurisdiction of applicable courts.
11. Contact Information
For any legal inquiries, please contact:
Email: support@softvale.shop
Phone: +1 332 405 2042
Address: 960 HOMER ST, HOUSTON, TX 77091, United States